Lesson 1 of 0
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A Welcoming Atmosphere

The quality of child care you provide strongly depends on the quality of your relationship with the children and families in your care. In this lesson, you will learn the importance of communication, trust, respect and empathy. You will learn how confidentiality is important. We will discuss how to set clear expectations for parents to help your day run smoothly and how to say no. You will learn the benefits of getting out into the community and modelling positive relationships.